Customer Experience & Engagement
A big part of our work with CXE is collaborating with customers and helping them achieve success in their CRM projects (D365 CE). Whether it's a migration to the cloud, a system replacement, integrations, or customisations, we’re the team you call for all things CRM
Helping our customers succeed with their customer experience & engagement
Customer engagement is important in shaping strong customer experiences. We work with businesses to identify the tools that enable them to predict and outdo their own customer's expectations. With Microsoft Dynamics 365 Customer Engagement, Microsoft Power Apps, and Salesforce in our portfolio, we deliver tailored, high-quality solutions.
Our projects are both local and global, with most of our customers in manufacturing, distribution, and food & beverage.
By joining our Customer Experience & Engagement team you’ll get the chance to contribute and make an impact on both an operational and strategic level.
Not seeing a role that suits you right now? Connect with us to stay updated on new opportunities.
Head of CxE
...In CXE we monitor our employee Net Promoter Score on a monthly basis through our employee "Heartbeat" survey. We're proud to say Columbus CXE has one of the highest Heartbeats in the whole of Columbus... Stephen Higgins
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"...I’ve been made to feel welcome, and a key part of the business. I can’t recommend Columbus highly enough, and hope to be here for years to come. My only regret is that I didn’t join sooner in my career...”
CXE PROJECT MANAGER
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"...Since being with Columbus I have learnt so much! I have found that everybody works well as a team and with so many experienced and knowledgeable members - makes it easy to source help when needed. I've found that the team and company management really care, and will guide your progression and there is a really great team spirit..."
BUSINESS CONSULTANT
Work-life balance & more about us
Kids that need to be dropped off at school? Want to workout during lunch time?
No problem, at Columbus we value our colleagues as well as their family and free-time. We have an environment that gives you the flexibility to achieve an effective work-life balance. To maintain our collaborative approach, all team meetings take place face-to-face in our offices wherever possible. Work-life balance is what helps us build trust and deliver customer success.
Recruitment.UK@ColumbusGlobal.com
No vacancies?
We are always interested in speaking with experienced D365 professionals.
Send your CV or link to your social profile via email to Recruitment.UK@ColumbusGlobal.com